Returns & Exchanges Policy
At Quadra Stores, we provide a 30-day return window for all electronic devices to ensure you are completely satisfied with your high-tech purchases. All returned items must be in their original packaging with all accessories and serial numbers intact.
Initiate Your Request
Log in to your Quadra Stores account, navigate to your order history, and select the 'Request Return' button for the specific electronic item.
Prepare the Package
Securely pack the device in its original box, including all cables, manuals, and warranty cards to ensure a full refund.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.
Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing